Our Story
Heartfelt Family Gifts LLC is a Texas family business committed to providing a trustworthy source for purchasing unique and meaningful family gifts online. We love helping families create memories to cherish a lifetime... one gift at a time.
We are a Texas Family Business located near San Antonio, Texas and we hire production partner in Texas, Florida, Utah, Pennsylvania & California.
Our products are manufactured and assembled in the USA, providing stable employment opportunities nationwide.
ABOUT OUR FAMILY
We are Cyndy and Eric, a husband and wife team just southeast of San Antonio, TX. We live away from the hustle and bustle of the city with our 4-legged kids, all furry rescues, 1 dog and 3 cats: Hogie, Siamee, Lil Girl, and Lil Bitty. We love animals, whether domestic or wildlife, and we support animal rescues at every opportunity.
ABOUT OUR BUSINESS
We have had a home-based business creating custom and personalized gifts and home decor for many years. Eric, now retired professional photographer, has an incredible collection of fine art photography that we incorporate into our products and canvas art. He also is a master woodworker and handcrafts wood burned flags.
We are focused on giving customers a reliable and trustworthy source for purchasing meaningful gifts online. Our gifts with heartfelt messages are so popular that we now put our full-time effort into creating these meaningful gifts to help families create memories to cherish a lifetime. We design all of our gift items, whether the graphic design itself or writing the heartfelt messages printed on them.
Everything we sell is created, manufactured or assembled in the USA, and shipped in the USA. We design everything in our home location in Texas and ship from our home base in Texas as well as USA partners in Florida, Utah, Pennsylvania, and California to ensure the fastest delivery possible. We offer free shipping throughout the continental U.S.
We specialize in excellent customer service. It would be unrealistic to guarantee 100% perfect customer experiences. However, we can guarantee that in the very rare instance that anything goes wrong, we will quickly do whatever is in our power to make it right.
Thank you for your support of our family business. We welcome the opportunity to serve you.
CUSTOMER SERVICE HOURS
MONDAY-FRIDAY 9AM-4PM Central Time
Call or Text: (210) 549-9199
Email: help@heartfeltfamilygifts.com
Need help placing an order or have a question on an order you already placed? CALL US if you want to speak to us right here in Texas. EMAIL US if you prefer and we will answer quickly during our Customer Service Hours.